Privacy Policy for O’Mary Brothers Plumbing Inc.

Effective Date: April 1, 2026

1. Introduction

O’Mary Brothers Plumbing Inc. ("we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect and use your personal information when you visit our website or use our professional plumbing services in the Louisville area.

2. Information We Collect

We collect information that you provide directly to us when requesting a quote, scheduling a service, or communicating with our office.

Contact Information: Name, service address, billing address, phone number, and email.

Service Details: Information about your home’s plumbing systems, specific repair needs, and appointment history.

Payment Data: Credit card or check information provided for service payment (processed securely through our merchant partners).

3. How We Use Your Information

We use your data strictly for business operations, including:

Service Delivery: Sending a plumber to your location at 3514 Ridge Top Ct or your specific service address.

Customer Support: Responding to inquiries made via phone at (502) 425-4137.

Billing: Processing payments and providing receipts.

Communications: Sending service reminders or follow-up messages regarding your repairs.

4. Sharing of Information

We do not sell your personal information. We only share data with:

Employees & Contractors: Our licensed plumbers who perform the work.

Third-Party Service Providers: Secure platforms we use for scheduling, GPS dispatching, and payment processing.

Legal Compliance: If required by law or to protect our legal rights.

5. Data Security & Storage

We employ reasonable physical and electronic safeguards to protect your data. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet is 100% secure.

6. Kentucky Consumer Rights (KCDPA)

Under the Kentucky Consumer Data Protection Act, residents have the right to:

Confirm whether we are processing their personal data.

Access and correct inaccuracies in their personal data.

Request the deletion of personal data provided to us.

Opt-out of any future marketing communications.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective Date" at the top will indicate when the latest changes were made.

8. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us at:

O’Mary Brothers Plumbing Inc. 3514 Ridge Top Ct Louisville, KY 40241 Phone: (502) 425-4137